1. POSITION(S) VACANT: LMS Associate (Part-time), Seva Foundation, any Metro, or Principal City of India
 

2. ORGANIZATION BACKGROUND:

Seva Foundation (Seva) is a global non-profit eye care organization that transforms lives by restoring sight and preventing blindness. Since 1978, Seva has provided sight-saving surgeries, eyeglasses, medicine, and other eye care services to more than 40 million people in underserved communities around the world. 

Globally, more than 2.2 billion people have a vision impairment, and of these, at least 1 billion have a vision impairment that could have been prevented and/or is yet to be addressed. Seva’s programs have been instrumental in making eye care available to those who cannot afford it. Their programs are driven by four pillars: establishing self-sustaining vision centers, eye care for kids, bringing the best in technology, and training and job creation. Seva believes that restoring sight is one of the most cost-effective ways to relieve suffering and reduce poverty. When a blind person gets her/ his sight back, s/he can go back to work, earn, and support her/ his family. Seva has helped nearly 5 million people who were blind, regain their sight, in more than 20 countries. 
 

Seva works with more than 100 eye hospitals around the world to strengthen their capacity to provide quality, comprehensive eye care services. To monitor their performance, Seva’s

partner hospitals regularly collect data on metrics such as patients seen, surgeries advised and performed, surgical outcomes, glasses advised and performed, and income and expenses. Seva’s partners submit this quantitative data to Seva every quarter via an excel reporting template. After reviewing the data, Seva cleans and ingests it into a SQL database integrated with Seva’s Power BI dashboards. Partners, in turn, can use these dashboards to monitor and manage their hospital’s performance. 
 

For more information about Seva, please visit: https://www.seva.org/

3. JOB DESCRIPTION/ RESPONSIBILITIES:

Seva is looking for a young LMS Associate (Part-time) with a flair for e-learning technologies and fluency in English. Prior experience in the Healthcare or Education sectors, and willingness to learn and implement a competency-based training experience for Eye Care Health Workers is essential.

The post-holder shall be responsible for supporting, implementing, delivering, and maintaining training content, assets, and other resources, used for instructional functions.

The LMS Associate shall work remotely (for approx. 80-100 hours per month or approximately four hours each day) and be responsible for the following key functions:
 

A. LMS User Management

(1) User Life-cycle Management: Create, add, delete, and deactivate user accounts;
(2) Assign users to team(s), assign course(s) or learning path(s);
(3) Send nudges after high-impact training;
(4) Gather feedback and training impact data.

B. LMS Report Management

(1) Create and report monthly, quarterly and annual trends for users, teams, course(s), and competencies;
(2) Develop dashboard user traffic and course consumption metrics.

C. Learning Asset Management

Upload and/or create online course assets including;

(1) Learning objectives, introduction, summary, videos, slides, quizzes and mind maps;
(2) Course completion certificates, discussion forum posts, nudges, and boosts;
(3) Revise or repair existing courses and delete or deactivate old courses;
(4) Video Lectures:  Basic editing and mixing (with text and infographics);
(5) Video closed captioning (transcription); Lecture scripting (Speech to text);
(6) Language translations (English to other languages);
(7) Sound editing and mixing, removing noise, and adding background score.

D. Training Communication Management

(1) Send reports to stakeholders like executive summary reports of training events, webinars, and online courses, feedback reports, and knowledge assessment reports;
(2) Share success stories and training event reports with photos and testimonials.

E. Training Event and Logistics Management

(1) Schedule and calendarize training events, both online and in-person;
(2) Manage pre-training, during training, and post-training activities such as sending invitations, registering people for Zoom sessions, and sending polls and quizzes.

F. Learner Experience Management

Manage the experience from pre-training to post-training including:

(1) Send invitations for online courses;
(2) Engage learners in LMS discussion forums;
(3) Send polls and surveys for asynchronous and blended training.
 

G. Other Miscellaneous Activities

(1) Create and distribute certificates of training completion;
(2) Manage the competency architecture (skill maps and training recommendations).

4. QUALIFICATIONS, EXPERIENCE AND COMPETENCIES:

Qualifications and Experience
(1) Graduate in any discipline, with one to five years experience in the healthcare or education sectors, or related field;
(2) Prior experience as an LMS Administrator, or in a similar position, shall be an advantage;
(3) Coursework and/or certifications related to learning management system administration shall be an advantage;
(4) Familiarity with course design and development, shall be an advantage.

Desirable Skills and Competencies
(1) Technical skills including troubleshooting, and understanding of directory, file structures, and systems;
(2) Ability to troubleshoot and resolve technical issues;
(3) Ability to collaborate with others at all levels of the organization, as well as with vendors;
(4) Ability to gain new technical skills quickly;
(5) Responsive attitude, ability to handle multiple priorities;
(6) Strong oral and written communication skills; Ability to communicate complex technical concepts in layman’s terms;
(7) Proficient in Office 365, Google Suite, 40 wpm typing speed;
(8) Working knowledge of e-Learning tools like Video Editors (Cyberlink Power DVD, Screencast-o-Matic, Camtasia), Transcription Software (Speech to text), Translation Software (English to other languages), Infographics (Canva), Polling and Quizzing tools (Quizizz, Google Forms), Presentation tools (MS PowerPoint, Mentimeter, Mindmeister), Virtual Meeting Administration (Zoom, Google Meet), MIS Reporting (.xls .csv .pbi);
(9) Read, write and speak in English (intermediate level proficiency).
 

The ideal candidate shall be a young professional who has been on a sabbatical and looking to gradually rejoin work and/or a professional working as a Consultant, with the ability to consistently support a work commitment of four hours each day.

5. COMPENSATION OFFERED:

Gross compensation budgeted for the position is Rs. 4 lacs per annum with scope for improvement in the case of an exceptional candidate.
 

6. CONTRACT TYPE: The selected candidate shall initially be issued a contract for 12 months. The engagement may be renewed and/or expanded into a full-time role, based on performance and the needs of the organization. 

7. LOCATION: The post-holder shall work remotely and may be based in any metro, or principal city of India.

8. REFERENCE: LMS-SEVA
 

9. CONTACT INFORMATION:
 

Team SAMS
Strategic Alliance Management Services P Ltd.
1/1B, Choudhary Hetram House, Bharat Nagar 
New Friends Colony, New Delhi 110 025
Phone Nos.: 011- 2684 2162; 4165 3612
 

Eligible candidates interested in this position are requested to apply online to https://recruitment.samshrm.com/JOBS/Seva at the earliest.