Patient Care Coordinator

  • Job Reference Code: PCC-UNFPA
Last date of application
 30-Apr-21 23:59 HR

Patient Care Coordinator (Three vacancies)
United Nations Population Fund (UNFPA)/ UN Women/ United Nations Development Programme (UNDP)

1. POSITION(S) VACANT:  Patient Care Coordinator (Three vacancies), United Nations Population Fund (UNFPA)/ UN Women/ United Nations Development Programme (UNDP) [Based remotely]

The United Nations Population Fund (UNFPA), formerly the United Nations Fund for Population Activities, is a UN organization working for reproductive rights for all and supports access to a wide range of sexual and reproductive health services including voluntary family planning, maternal health care and comprehensive sexuality education.

UNFPA is the lead UN agency for delivering a world where every pregnancy is wanted, every childbirth is safe and every young person's potential is fulfilled. UNFPA’s new strategic plan (2018-2021), focuses on three transformative results: to end preventable maternal deaths; end unmet need for family planning; and end gender-based violence and harmful practices. In a world where fundamental human rights are at risk, we need principled and ethical staff, who embody these international norms and standards, and who will defend them courageously and with full conviction.

As we are going through an extraordinary time and this pandemic seems unabated. With the recent surge in the COVID-19 positive cases, the UN doctors are overwhelmed with both COVID and Non-COVID patients and there is a need for additional workforce to support them and also enhance and expand the various services that UNFPA has put in place. In order to strengthen the support to the staff during the COVID time, UNFPA is looking to appoint a ‘Patient Care Coordinator’ who will work in tandem with the Covid-19 Focal Points, remain in touch with the COVID-19 positive personnel, keep track of their day to day health  status and keep the COVID-19 Focal Points and the UN doctors informed. The Patient Care Coordinator should also help the personnel in coordinating with the insurance companies; facilitate hospitalization and discharge, follow-up with hospitals on availability of beds and health status of the admitted UN personnel.

Key Deliverables:
(1) Triage the patients and categorize them as well as guide them for testing, referral or psychosocial support;

(2) Work in coordination with UNFPA India focal point and other teams for management of the staff and their family members on COVID-19 illness;
(3) Share the IEC material and explain the staff and the family member tested positive COVID-19 on symptomatic and referral care;
(4) Help the HR/ Admin and covid focal points to follow-up with contact tracing exercise;
(5) Maintain data and list as well as status of all affected staff in a confidential manner;
(6) Provide telephonic consultation and guidance on management / care of isolated /quarantine staff in Delhi and all its field offices;
(7) Assist in arranging of beds and treatment facilities for staff requiring hospitalization in Delhi as well as in field offices;
(8) Schedule patient consultation and answer pre-visit questions;
(9) Update on regular intervals on status of cases in both Delhi and state offices;
(10) Work closely with the UNRC mechanism of doctors, stockpile management and UNFPA to provide and supply any necessary inventory / medical supply or device to assist in management of COVID-19 staff;
(11) Assist in any other assignment allotted related to COVID-19 and its management as per the need of office and situation.


(1) Applicant must have a Bachelor or Masters degree in nursing/ paramedicine.

(1) Applicant must have atleast eight years of experience preferably with dealing of patients, transportation and managing emergencies.

Skills and Competencies:
(1) Comfortable in using email and Microsoft office application;
(2) Good writing and communication skills;
(3) Good understanding of hospitals in Delhi


The selected candidate will be paid a consolidated amount of Rs. 80,000 – Rs. 1,00,000 per month and will commensurate with the depending on the qualification and experience, for the services rendered.

6. No. OF VACANCIES: 3 (one each for UNFPA, UNDP and UN Women)

7. LOCATION: Remote

8. DURATION: The selected candidate shall be issued an initial consultancy contract till for three months starting from the date of joining, extendable on need basis.


Strategic Alliance Management Services P Ltd.
1/1B, Choudhary Hetram House, Bharat Nagar 
New Friends Colony, New Delhi 110 025
Phone Nos.: 011- 2684 2162; 4165 3612 


Eligible candidates interested in the position are requested to apply using the link, by or before April 30, 2021.