Head – Individual Giving, 
Save the Children India, Gurugram

1. POSITION VACANT: Head – Individual Giving, Save the Children India, Gurugram

Founded in 1919, Save the Children (STC) is a global, non-profit organization, operating in over 120 countries, working to improve the lives of the most vulnerable children. STC believes that every child deserves the best chance for a bright future and is committed to ensuring that children survive, learn, and thrive.

With an annual programme outlay of more than Rs. 260 crores (2022) and beneficially impacting the lives of more than 16 lakh children each year, STC India (STCI), is India’s largest, independent child rights, NGO. Its programmes run in the remotest corners of India as well as urban areas, in the areas of Health and Nutrition, Education, Child Protection, and Humanitarian Response, to provide quality education and healthcare, protection from harm, abuse, and life-saving aid during emergencies, to children.

For more information, please visit https://www.savethechildren.in/.

3. JOB DESCRIPTION/ RESPONSIBILITIES:

STCI is looking for a hands-on, goal-oriented, and accomplished fundraising professional, to ensure continuing momentum to its programming growth plans, by steering/ managing and effecting improvements to the organization’s time-tested and highly successful, individual fundraising programs.

Reporting to the Deputy Director Individual Giving (DDIG), the Head Individual Giving (HIG) shall be a key member of the Resource Mobilization Team, responsible for helping achieve the organization’s goals by gathering voluntary contributions from individuals, through different strategies including direct acquisitions, TV ads, digital, social media promotions, retention, etc. S/he will be committed to raising funds to support STCI programs and maintaining excellent relationships with donors/ givers.

The HIG shall also oversee collaboration with existing vendors as well as partnering with new agencies, to ensure cost-effective, quality and smooth functioning across all channels and locations.

Key Job Responsibilities
(1) Manage both the operations process, embracing design, planning, control, performance improvement, and operations strategy;
(2) Manage and oversee the day-to-day operations of Channel Managers for Face 2 Face, Telecalling, DRTV, Digital and Retention;
(3) Develop, implement and review operational policies and procedures, including strategy documents and annual operation plans. Oversee budgeting, reporting, planning, and auditing across all channels and locations under the Individual Giving function;
(4) Collaboration with other functional areas within the organization such as marketing, finance, and accounts, whose roles have an impact on operations;
(5) Identify and address problems and opportunities for the organization;
(6) Build alliances and partnerships with other organizations.
(7) Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations:
(8) Ensure effective and low-cost resource management, through the oversight of off roll employees and the vendors/ agencies associated with the different functions of the Individual Giving Department; Ensure smooth functioning and cost management of call centers, field staff and backend staff, without compromising on quality and deadlines;
(8) Contribute to the development and integration of new processes, as appropriate;
(9) Network with STCI to share ideas and leverage best practices from other offices.

4. QUALIFICATIONS, EXPERIENCE AND COMPETENCIES:

Qualification

Applicants must have a post-graduate degree in business management with a specialization in sales and marketing.

Experience
(1) Minimum 8-10 years of experience in individual fundraising;
(2) Demonstrated experience in successfully managing third-party fundraising agencies.

Skills and Knowledge

Technical
(1) Ability to manage cost without compromising on quality through efficient operations management;
(2) Working knowledge of general finance and budgeting, including profit and loss, balance sheet and cash flow management;
(3) Ability to build consensus and relationships among managers, partners, and employees;
(4) Understanding of legal and regulatory documents executed in the area of operations;
(5) Thorough understanding of MS Office applications and financial management;
(6) Self-motivated, mentally strong leader with an ability to inspire team members and guide them to work in cohesion.

Behavioural
(1) Delivering results;
(2) Developing self and others;
(3) Problem-solving and decision making;
(4) Innovative and adapting.

5. COMPENSATION OFFERED:

Gross compensation budgeted for the position is attractive. Please note that the offer made to the selected candidate shall be commensurate with qualifications, experience, and salary history.

6. LOCATION: Gurugram
 

7. REFERENCE: HIG-STCI
 

8. CONTACT INFORMATION:

Team SAMS
Strategic Alliance Management Services P Ltd.
1/1B, Choudhary Hetram House, Bharat Nagar 
New Friends Colony, New Delhi 110 025
Phone Nos.: 011- 4081 9900; 4165 3612

9. APPLICATION PROCESS:

Eligible candidates interested in the position can apply using the link  https://recruitment.samshrm.com/JOBS/STCI by or before July 15, 2023.

Commitment to and understanding of STCI’s aims, values, and principle is essential along with the willingness to abide by STCI’s code of conduct and child safeguarding policy.

STCI aims to be an equal opportunity employer and welcomes applications from all candidates irrespective of their age, race, colour, gender, disability, sexual orientation, religion, belief, or creed. Women candidates are especially encouraged to apply.

STCI provides a supportive network of like-minded professionals, that fosters collaboration, inspiration, and shared impact. STCI is open to receiving applications from individuals who are seeking flexible work arrangements.