National Consultant for Patient Support Systems

Last date of application
 20-Apr-22 23:59 HR
Job Description

National Consultant for Patient Support Systems, International Union Against Tuberculosis and Lung Disease (The Union), New Delhi

1. POSITION(S) VACANT: National Consultant for Patient Support Systems, International Union Against Tuberculosis and Lung Disease (The Union), New Delhi

The International Union Against Tuberculosis and Lung Disease (The Union) is an international scientific organisation headquartered in Paris, France since 1920. Its goal is to promote national autonomy within the framework of the priorities of each country by developing, implementing and assessing anti-tuberculosis, lung health and non-communicable disease programmes as well as other public health issues.

The Union has eight offices around the world serving Africa, the Asia Pacific, Europe, Latin America, the Middle East, North America and South-East Asia, with a focus on tuberculosis, HIV, lung health and non-communicable diseases, tobacco control and research.

Union South East Asia (USEA), one of the organization’s largest offices since 2009, has managed USAID supported Challenge TB project together with National Tuberculosis Elimination Program (NTEP) and provided critical support in advocacy, private sector engagement, improving working conditions for TB patients, improving access to molecular diagnostics in private sector and among children, rolling out new drugs and regimen.

CTB also introduced digital solutions for training, treatment adherence, and learning management in the country. CTB’s work with corporates, civil society organizations, research and academic institutions, media and celebrities and parliamentarians provided TB a national platform and garnered the highest level of political commitment. Project Axshya, a Global Fund Round 9 project designed to extend the reach of India’s National TB Elimination Programme through advocacy, communication and social mobilization activities in 300 districts across 21 states. Other key projects are to support tobacco control

efforts in India, Nepal and Bangladesh through the Bloomberg Initiative to Reduce Tobacco Use; Project LIGHT, which brought fluorescent LED microscopes to 200 Medical Colleges across India; and the Eli-Lilly supported project to expand sustainable TB control in India. USEA also coordinates trainings to build capacity in the management of TB and MDR-TB, operational research, programme management and other skills.

About the Project:

Institutional Strengthening to Accelerate Actions for TB and Drug Resistant TB in India is USAID’s flagship TB project in India. The overall goal of the project is to strengthen TB-related institutions focusing on programmatic and clinical management of patients with TB and DR-TB, thereby contributing to achievement of India’s National Strategic Plan and targets set forth at the United Nations High-Level Meeting on TB. iDEFEAT TB will be implemented by The Union-led consortium of partners.

For more information about International Union Against Tuberculosis and Lung Disease (The Union), please visit

Reporting to the Project Director (iDEFEAT TB Project), The National Consultant will have the following responsibilities-

Key Roles and Responsibilities:
(1) Support the Central Tuberculosis Division in improving the reach, effectiveness and impact of patient support systems including Adherence monitoring tools, Direct Benefit Transfer (DBT) and patient counselling tools;

(2) Develop/modify SOPs and guidelines in relation to the above;
(3) Coordinate with all stakeholders to ensure smooth implementation of updated guidelines;
(4) Coordinate with the IT team to ensure effective integration between the Nikshay, adherence monitoring tools and external systems such as PFMS;
(5) Provide technical and training support to State Governments in optimal implementation of various patient support systems;
(6) Develop review, appraisal process and feedback mechanism;
(7) Understand existing processes and identify improvements to simplify and increase their efficiency;
(8) Support in conducting Review and monitoring the implementation of patient support systems;
(9) Other responsibilities as needed.



(1) Applicants must have Master's degree or PhD in a related field such as Public Health, Management;


(1) Applicants must have a minimum of five years of professional experience in demanding, results-oriented environments in the public sector and/or private sector;
(2) Prior experience working in digital financial services (PFMS) especially in the public sector is desirable.

Skills and Competencies:
(1) Demonstrated ability to continuously learn and adapt to changing requirements and advocate for driving change in large programme settings;
(2) Understanding of use and implementation technology in public health along with use of data for action;
(3) Strong command of English required, regional Indian languages is an advantage;
(4) Strong communication skills, including development of compelling presentations with the ability to translate technical content and results into formats suitable for various audiences;
(5) Ability to work independently on complex projects and proactively manage projects with minimal supervision;
(6) High EQ and excellent interpersonal skills, especially in cross-cultural settings and highly distributed work environments with demonstrated ability to build relationships quickly;
(7) Strong collaboration skills and ability to work in cross functional teams with multiple stakeholders.

Gross compensation for the position is attractive. Please note that the offer made to the selected candidate shall be commensurate with qualifications, experience, and salary history.

6. LOCATION: New Delhi



Strategic Alliance Management Services P Ltd.
1/1B, Choudhary Hetram House, Bharat Nagar
New Friends Colony, New Delhi 110 025
Phone Nos.: 011- 2684 2162; 4165 3612


10. APPLICATION PROCESS:Eligible candidates interested in the position are requested to apply using the link by or before April 20, 2022.